Why is my water discolored?

The most common cause of discoloration is abrupt changes to the flow of water in your service area. The change in pressure, flow, or direction in nearby water mains can stir up sediment from rust particles, causes your water to appear red or brown.

Pressure changes can also cause air bubbles to form in the water lines, which can appear milky coming out of your tap. These changes are most often due to fire hydrant flushing/testing or valve adjustments for pipe repair and maintenance. The discoloration should go away after a few hours but may require some flushing of your household plumbing.

Despite the appearance, the water is safe to drink during this time. If the problem persists for more than a day, please contact the main office for assistance.