Address
Broad River Water Authority
P.O. Box 1269
112 N Main Street
Rutherfordton NC 28139
Phone Number
828-286-0640
Office Hours
Monday-Friday: 8:00 AM-5:00 PM
The easiest way to obtain water service is to click here to complete and submit our online utility services agreement. Once you complete the agreement, you will be contacted by a member of our customer service team to pay a deposit/start service. You can also come to our office, located at 112 N Main St, Rutherfordton to fill out a service agreement. If you are a tenant, a copy of your lease is required for starting service.
The connection fee for all customers is $25.
For customers with good payment history, to establish an additional account or transfer an account, the fee is $25.
All-new system customers with 3/4" and 1" metered service must pay a $75 water deposit.
Customers who will receive sewer and/or sanitation service from the Towns of Spindale and Rutherfordton or Cliffside Sanitary District will need to pay a $50 sewer/sanitation deposit. Town of Spindale customers are charged a $10 trash can fee.
All deposits will either be applied as a credit to accounts after 18 months if no late payments have been made or applied to the final bill when the account is closed.