How do I know my water is safe to drink?

The Broad River Water Authority’s top priority is to provide you with clean, safe water. Our water meets or exceeds North Carolina state regulatory standards. Water quality is continually monitored at the Water Treatment Plant, and representative water samples are regularly checked in our distribution system to ensure safe water reaches our customers. A summary of our testing results can be viewed in our annual Consumer Confidence Report.

In addition to keeping it safe, we aim to deliver aesthetically pleasing water to your home at consistent pressure and flow. Despite our best efforts, some customers may find their water to be unappealing at times, and pipe/fixture failure may interrupt or change service delivery. The following is a list of the most commonly reported complaints from our customers and a description of their cause.